Introductory Training

COMMUNICATION TRAINING IN THE COMMUNITY: INTRODUCTION

The following training modules are offered according to need. They can be held in your location (with a minimum of 12 participants) or are scheduled in Burwood in Sydney’s inner west. Watch our events page or up-coming workshops or contact us to provide a workshop in your area or that suits your timeframe.

Aware with Words in Conversation: From Self-Care to Resilience

Who attends this program: People who attend this program typically want to connect with others compassionately and respectfully but tend to "shut down", fall into self blame, resort to angry judgement of others, or shout at the children when the going gets tough. They may be people who distance themselves from others because it all seems too hard.

Program outcomes: Participants who attend this workshop report a shift in awareness that results in significant relief, hope and empowerment to act in ways that support self care without dismissing others. They report greater freedom to discover and be who they are. They leave with a stronger foundation for connecting compassionately with others.

Program content: This 3 hour module is based on the work of Marshall B. Rosenberg and the Center for Nonviolent Communication, and C-IQ (Conversational Intelligence). Participants explore specific mindsets and skills that connect them compassionately with themselves before reaching out to others.  They learn how to use the way our brains are structured, to get the best results. This workshop is highly practical and interactive. Each key principle is briefly explained, demonstrated and then practiced – in a safe, playful and respectful space with supportive coaching.

Typical scenarios include self-care in the face of:

• Competing demands.
• Developing a new relationship.
• Anger or argument.
• Negotiating grief, illness or chronic pain.
• Systems that seem oppressive.

Aware with Words in Conversation: Empathic Listening and Resilience

Who attends this program: People who sign up for this training typically lack confidence that they can effectively and compassionately connect with others in conversation - or want to do it better. They may fear lengthy talk, revelations that seem more than they can handle, other people's strong emotions or failing to get done everything that is on their plate.

Program outcomes: Feedback from this training shows that mindsets and skills in effective listening can be learned - often in a short period of time (with ongoing practice). Participants report increased confidence that they can co-create relationships that build trust, and many begin to set key relationships on a new footing. They are less "at the mercy" of the other person or the conversation.

Program content: This 3 hour module is based on the work of Marshall B. Rosenberg and the Center for Nonviolent Communication, and C-IQ (Conversational Intelligence). Participants learn and practice skills to get quickly to the heart of the speaker's concerns in a way that is safe, respectful and authentic for both parties. They taste what it's like to create greater connection with the people who matter most to them.

This workshop is highly practical and interactive. Each key idea is briefly explained, demonstrated and then practiced in a safe, playful and respectful space with supportive coaching.

Typical scenarios include empathic listening in the face of:

• Excitement and celebration
• Distress
• Strong disagreement
• Accusation
• Crisis
• Everyday sharing